Please Read our policy:
Any email address, telephone number, postal address or name of any company or organization that you exchange with us are kept under confidential subject. We have strictly discourage to sell, trade or publish any of the information supplied by any visitors. In case, if you receive information from our website then it is because you have requested it or a friend / colleague has requested it on your behalf.
01: - Health:
Good health and physical fitness is required on all trips. We recommend a physical examination for all trekkers on extended treks. If you are enable by physical will be provide extra support on pre request which will be done with extra charge.
02: - Insurance:
It is an agreement which is done between company and trekkers while booking a tour with NORD EXTREME HIMALAYA Pvt. Ltd. that travelers/trekkers must be protected by insurance that covers cancellation, accidents, health, emergency evacuation and lost of items, theft or damage to baggage and personal effects etc. All costs for emergency evacuation must be paid in cash in Nepal unless an insurance company has agreed to pay the costs on your behalf. It is important that any insurance policy issued to cover emergency evacuation for a trek does not exclude alpinism or mountaineering. Rescue insurance is not available in Nepal.
03: - Advance Payment:
To secure place, 20% of payment is required to be done in advance and another 15% on due before 15 days of the trip Departure of payment as per the company policy.
04: - Full Payment:
Rest of the due amount can be paid on your arrival in Kathmandu. Be mindful that if you can’t provided full amount in time and unable to pay advance in deposit as per our policy then unfortunately we have to cancel your trip.
05: - Last hour booking:
We accept your last minute booking (15 days prior to tour departure date), but 50% payment of total tour cost should be made in advance.
06: - Cancellation :
Within the terms of these agreement, clients cannot change the program themselves. Adventure Sherpa Trails reserves the right to change, postpone or cancel any portion of the itinerary to suit local requirements. For detail of the cancellation and refund policy, please click in booking terms and conditions page.
07: - Liability :
NORD EXTREME HIMALAYA Pvt. Ltd. is a destination management company. Therefore, under any circumstances we are not responsible or liable for any unforeseen situations like :- accident, damage, loss, delay, inconvenience, personal injury or illness, excess luggage charges, losses incurred by rerouting, inclement weather, floods, political disruptions, strikes, riots and other disturbances are personal expenditure.
08: - Complains :
If any complains arises about us then we will completely clear it before departure from destination country.
09: - Price :
Prices are valid as mentioned per offer. NORD EXTREME HIMALAYA Pvt. Ltd reserves the right to change the prices due to possible considerable increased costs by changes in the rates of foreign currencies, in local taxes or permits, in local price levels or due to certain local government measures.